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Complaints Procedure

We hope that parents have every opportunity to discuss with staff areas of concern about their children at Rathmell School, where misunderstandings and worries can be dealt with immediately.


A more formal procedure exists if parents wish to pursue a concern. Parents should contact the Clerk to the Governing Body about their complaint in writing. The Clerk will then notify the Chair of Governors, following the school’s Complaints Procedure Policy.


Further details of this procedure are available for parents to read.